An Empirical Investigation on Factors Influencing ERP Alignment with Operational Performance of Jordan Pharmaceutical Companies

In spite of the fact that Implementing and running ERP software?s offers great advantages and benefits for pharmaceutical companies, ERP software?s in Jordanian pharmaceutical companies has been highly unsuccessful. In this case, the alignment between business and ERP is a vital matter especially when ERP is an integral portion of the business and is utilized in leveraging certain special business competencies, in merging companies, restructuring industries, and also in facilitating global competition. However, there is still the lack of researches that investigates the factors influencing business-ERP alignment in the pharmaceutical companies. The study investigates the factors influencing ERP adoption and implementation in pharmaceutical companies. The questionnaire was distributed to the target sample and the obtained data was analysed through the SPSS statistical software. Results of the analysis revealed that all factors positively influenced business-ERP operational alignment in pharmaceutical companies. The study provides advanced knowledge of business-ERP operational alignment in pharmaceutical companies, which will help the ERP providers in such enterprises to understand the factors that influence the business-ERP operational alignment in pharmaceutical companies.