Towards sustainability in SMEs post recovery from COVID-19 crisis: the influence of intellectual capital and cost strategy
A framework to determine the key factors impacting the economic
sustainability post COVID-19 crisis recovery is proposed in this study for
SMEs. The study was supported by resource based-view (RBV) theory.
Questionnaires were distributed to the study sample comprising SME financial
managers and heads of accounting departments, and 190 returned copies were
valid for analysis. The impact of human capital, social capital, and relational
capital on the economic sustainability in SMEs appeared strong, positive and
significant. A significant positive relationship was demonstrated between cost
leadership strategy and economic sustainability, and between differentiation
strategy and economic sustainability. SMEs could benefit from the study
framework as it can guide SMEs in identifying early survival strategies in
COVID-19 crisis recovery. For regulators, the framework could assist them in
dealing with SMEs post COVID-19.