Relationship Between Corporate Social Responsibility Expenditures and Performance in Jordanian Commercial Banks
This study aims to examine the relationship between corporate social responsibility (CSR) expenditures and both financial and non-financial
performance of Jordanian commercial banks during the period 2008?2018. To measure the variables of interest, secondary data published on
Amman Stock Exchange (ASE) website were processed to become preliminary data suitable for the nature of the study. The study sample
amounted to 13 commercial banks, which represent all Jordanian commercial banks listed on ASE.. The study found that there is a positive,
statistically significant relationship between CSR expenditures and financial performance, as the study showed that the return on equity (ROE) has
a positive and significant relationship with CSR expenditure, while the return on assets (ROA) and Tobin?s Q model have a statistically significant
negative relationship with CSR expenditure, while the market stock price (MSP) had a positive, but not statistically significant. The study also
found that there is a positive, statistically significant relationship between CSR expenditures and non-financial performance, which was represented
by total deposits and total training expenditures in Jordanian commercial banks. Accordingly, the study recommends encouraging banks to prepare
sustainability reports and CSR reports, which are considered comprehensive, and not only with disclosures within the annual reports.