The Role Of Information And Communication Technology As A Mediator In The Relationship Between The Management Support And Performance Improvement In Jordan.

Information and communication technology (ICT) has been affected the performance by improving it through the ICT`s elements that simplify and accelerate the exchange the relevant information for decision makers which improve the results of those decision s. In other hand, without a management financial (infrastr ucture, money ,?,?) and non financial (time and personal,..) support for ICT elements then the effect will be weak. This study examine the mediating role of information and communication technology on the relationship between management suppo rt and perfo rmance improvement in public universities as one of the most sectors which the elements of the study available and needed in Jorda n, the data collected and analyzed from 107 respondent working in financial internal control departments. That used to valid ate the framework and test the hypothesis related to the relation between study variables using PLS SEM, the result of the study shows that the management support and ICT will improve the performance of the public universities in Jordan, Also ,it indicate the positive role of ICT as mediator variable in the relation between MS and PI, these results may help the universities top management to be supportive (financially and non financially) to ICT elements in improving its performance