E-Government Challenges and Opportunities: A Case Study of Jordan

Electronic government (E-Government) is a national project par excellence. Responsibility of the success of this project is the responsibility of all individuals, public, and private sectors. E-Government is a huge automated project uses the Information and Communication Technologies (ICTs) to promote more efficient and effective of government, facilitate more accessible government services, and make government more accountable to citizens. Through the implementation of E-Government, there are more challenges and difficulties faced by the project, at the same time there are more opportunities that will help us to accelerate the application of EGovernment project. This paper will be introduced some of these challenges and opportunities for developing a successful E-Government in Jordan. So, we distributed one thousand questionnaires to the main sectors such as private, public, and educational sectors to explore the Jordanians needs of EGovernment services. Important issues will be discussing in this paper like trust, e-security, and epayment.