Perceived usefulness and perceived ease ofuse of electronic health records among nurses:Application of Technology Acceptance Model
Background: Electronic health records (EHRs) are increasingly being implemented
in healthcare organizations but little attention has been paid to the degree
to which nurses as end-users will accept these systems and subsequently use
them. Objectives: To explore nurses? perceptions of usefulness and ease-of-use
of EHRs. The relationship between these constructs was examined, and its
predictors were studied. Method: A national exploratory study was conducted
with 1539 nurses from 15 randomly selected hospitals, representative of
different regions and healthcare sectors in Jordan. Data were collected using a
self-administered questionnaire, which was based on the Technology
Acceptance Model. Correlations and linear multiple regression were utilized to
analyze the data. Results: Jordanian nurses demonstrated a positive perception
of the usefulness and ease-of-use of EHRs, and subsequently accepted the
technology. Significant positive correlations were found between these two
constructs. The variables that predict usefulness were the gender, professional
rank, EHR experience, and computer skills of the nurses. The perceived ease-ofuse
was affected by nursing and EHR experience, and computers skills.
Conclusion: This study adds to the growing body of knowledge on issues related
to the acceptance of technology in the health informatics field, focusing on
nurses? acceptance of EHRs.