The Impact of Intellectual Capital Dimensio
The purpose of this study was to explore the impact of intellectual capital (IC)
dimensions on organizational performance (OP). IC, in this study, conceptualized as a variables
comprises three main dimensions: human capital (HC), structural capital (SC), and relational
capital (RC). The sample of the study consisted of 500 employees randomly selected from five
public hospitals in the northern region of Jordan. Data were collected by a questionnaire
developed base on the literature of intellectual capital and organizational performance. The
number of questionnaires returned was 473 questionnaires. The questionnaire used in the study
included 20 items, each of the variables was measured using 5 items anchored on five-point
Likert scale. HC was measured by items related to employees? knowledge, skills, experiences,
education, motivation, commitment, creativity and innovation. SC items concerned organizational
efficiency and effectiveness, procedures, culture, product or service-oriented innovation, and
intangibles such as patents, image and trade secrets.