The Impact of Intellectual Capital Dimensio
The purpose of this study was to explore the impact of intellectual capital (IC) dimensions on organizational performance (OP). IC, in this study, conceptualized as a variables comprises three main dimensions: human capital (HC), structural capital (SC), and relational capital (RC). The sample of the study consisted of 500 employees randomly selected from five public hospitals in the northern region of Jordan. Data were collected by a questionnaire developed base on the literature of intellectual capital and organizational performance. The number of questionnaires returned was 473 questionnaires. The questionnaire used in the study included 20 items, each of the variables was measured using 5 items anchored on five-point Likert scale. HC was measured by items related to employees? knowledge, skills, experiences, education, motivation, commitment, creativity and innovation. SC items concerned organizational efficiency and effectiveness, procedures, culture, product or service-oriented innovation, and intangibles such as patents, image and trade secrets.
Publishing Year
2017