Development and Validation of Women's Satisfaction with hospital-based intrapartum care scale in Jordan

Background: Patient satisfaction has become an important outcome in the evaluation and development of health care delivery system. The World Health Organisation's Making Pregnancy Safer Program recommends that the ways to improve the effectiveness and quality of health care include evaluation of women's satisfaction with care. Design: The study followed a cross-sectional descriptive design Participants: Women giving singleton live birth before two month with spontaneous labour after more than 37 completed weeks' pregnancy who were visit public health centers located in Al-Mafraq governor in north Jordan. Data collection and analysis: The researchers, who have nursing and/or midwifery experience, will conduct the interviews. Immediately after written consent was obtained, the participants will be interviewed by a researcher to complete the questionnaire. Descriptive statistics (means, standard deviations, etc) will be used to determine the characteristics of the participants. Multiple regression will be used to identify predictors of dissatisfaction among childbirth women. Data will be analyzed using Statistical Package for Social Science (SPSS) for window version 17. Conclusion: Findings of this study could help leaders in education, policy, and professional organizations to redesign the maternity care system to accommodate differing attitudes and factors associated with patient satisfaction with care during intrapartum. Intern, it will help women have a positive birth experience and a good attitude toward childbearing.