How job crafting enhances job satisfaction: the moderating role of perceived organizational support in Jordan?s public healthcare sector

This exploration of the relationship between job satisfaction and job crafting amongst nurses within public sector healthcare within Jordan has a particular emphasis upon the moderating impact from perceived organisational support (POS). Drawing upon a sample comprising 421 nurses that were working within public institutions of healthcare, there was analysis of the data through use of Smart PLS 4. The hypothesis of the study is that there is a significant and positive impact from job crafting upon job satisfaction. That hypothesis is supported by the findings, with it revealed that those nurses that engage in behaviours of job crafting report job satisfaction levels that are higher. Moreover, it is demonstrated by the study that POS plays a moderating role that is significant within that relationship, thereby enhancing the positive impact that job crafting has upon job satisfaction. To be specific, nurses that have the perception of a higher degree of organisational support have a tendency to experience a connection between job satisfaction and job crafting that is stronger, and that suggests that organisational support could amplify the benefits from job crafting. The results make a contribution to understanding of the ways in which job crafting may improve the levels of job satisfaction, and the results highlight the importance that POS has in the fostering of a more satisfied and engaged nursing workforce within public sector healthcare.