تقييم أثر إدارة جودة الموارد البشرية الشاملة على الأداء الفردي: دليل من شركات الأدوية في الأردن

This study aims to identify the Evaluation of the impact of comprehensive human resource quality management on firm performance: Evidence from pharmaceutical companies in Jordan as it is an ongoing process to detect and minimize defects in the Jordanian pharmaceutical industry and increase customer satisfaction, comprehensive human resource quality management focused on improving the quality of pharmaceutical companies' production in Jordan through the development and innovation of operations and internal control from all parties involved in the production process. The present research investigates the impact of comprehensive human resource quality management practices on firm?s performance in selected pharmaceutical companies of Jordan. Data has been collected through a field survey and interviews conducted in the year 2018. A total of 400 questionnaires designed on five point likert scale were distributed among the employees wherein 112 were rejected and 388 were accepted for analysis. The sample size of the study has been 388 employees. Linear regression has been used as the statistical tool for analysis. The findings highlighted that there is a significant impact of comprehensive human resource quality management practices on firm performance in companies under study.