Nurses? work environment: indicators of satisfaction
Aim: This study aimed to investigate nurses? perceptions of the nursing work
environment in Jordanian hospitals.
Background: Previous research has indicated a strong relationship between nurses?
work environment and their satisfaction at work. However, little is known about the
situation in Jordan.
Method: A cross-sectional
and descriptive design was used. A sample of 500 nurses
was recruited. The study was conducted using the Individual Workload Perception
Revised scale (IWPS-R).
Results: A sum of 382 out of 500 nurses from three health care sectors in Jordan
responded
to the questionnaires (response rate = 76.4%). The results indicate that
nurses working in the public hospitals had significantly better perceptions about their
work environment than nurses working in private and university hospitals. Older
nurses with lower academic qualifications are more likely to be satisfied with their
work. Furthermore, nurses who have good perceptions of support from their manager
and peers, and a manageable workload are more likely to stay in their jobs.
Conclusion: The public hospitals are currently considered a more suitable milieu for
nurses in Jordan. Other health care sectors should work to enhance nurses? working
conditions.
Implication for nurse manager: Providing a supportive work environment with a manageable
workload will encourage nurses to stay in their hospitals.