Adoption of enterprise resource planning (ERP) Systems and Impact on decisionmaking performance in Jordanian manufacturi

In Jordan and many other developing nations, ERP adoption is still in its infancy. This study looks at the factors influencing the adoption of ERP and how it influences the performance of decision-making in SMEs engaged in manufacturing in Jordan. In this work, a model for ERP adoption is provided that combines important elements from earlier studies with additional, unexplored aspects. The ERP adoption model was tested and the variables associated with ERP adoption were identified using data collected from 136 decision-makers in various Jordanian manufacturing SMEs. The most significant factors of intention to use ERP were determined to be user training, system quality, and knowledge management. Also found to have a good relationship with decision-making performance is intention to adopt ERP. Decision-makers can utilize the findings to spread and adopt ERP systems more widely in Jordan.